Business Telephone Features & Services

Basic Calling Features

Three-way calling allows a subscriber to call another party and add that party to an existing call.
Caller ID displays the name and number of the incoming caller on the subscriber’s telephone.
Call waiting notifies a subscriber that a second call is on the line allows the subscriber to switch between the calls. *Available upon request. Contact Midwest to add Call Waiting to your plan.
This service forwards all of the subscriber’s incoming calls to an alternative number, without ringing the home telephone first.
Call Hunting service allows an incoming call to find an open line so the call can be answered. If there is no open line or the call is not answered the call will rollover to voicemail.
Voice messaging system

Unlimited Long Distance

Unlimited plans include unlimited calls to the domestic US, Hawaii, Alaska, Puerto Rico, Guam, Dominican Republic, US Virgin Islands, Bahamas and Canada. Calls to cell phones are a chargeable item in all areas aside from domestic US, Hawaii and Alaska.

International Plans

Additional long distance calling plans are available to Residential Telephone customers. Contact Midwest for current pricing information.

Countries Available
The countries included in our International Calling Plans are Australia, Austria, Belgium, China, Denmark, France, Germany, Greece, India, Ireland, Italy, Japan, South Korea, Malaysia, Netherlands, New Zealand, Norway, Portugal, Singapore, Spain, Sweden, Switzerland, Taiwan, Thailand and the United Kingdom.

Toll Free

Toll Free Numbers are available upon request. Contact Midwest for more information or to start the process.

Additional Services

Additional features are available to Business Telephone customers on an individual basis for an additional monthly or single-use charge. For more information about the additional services or other plan features please refer to the Business Telephone User Guide.

Monthly Services
Auto Attendant Unlisted Phone Number
Call Return Call Block
Remote Access to Call Forwarding Distinctive Ring
Anonymous Call Rejection SimRing
vFax (Virtual Facsimile) Additional Lines
Call Transfer Disconnect Additional Directory Listing
Teleconferencing
Single-Use Services
Phone Number Change Directory Assistance
Operator Assistance Collect Calling
Seasonal Disconnection